We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We have been following the activities of these agencies so that we are up-to-date on new rulings that have been issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
– Our office will communicate with you beforehand to ask some screening questions. You’ll be
asked those same questions again when you are in the office. We ask that you wear a mask into
the office. We will also be checking your temperature.
– We have hand sanitizer that we will ask you to use when you enter the office. You will also find
some as you exit the office.
– You may see that our waiting room will no longer offer magazines, since those items are difficult
to clean and disinfect.
– Appointments will be managed to allow for social distancing between patients. That might mean
that you’re offered fewer options for scheduling your appointment.
– We have installed new equipment to create the most sterile environment possible! Air purifiers
that use UV light to kill viruses and new equipment in each room that captures 98% of aerosol
created during treatment.
– There is a new fee to cover the increased cost of the PPE, OHSA protocols and equipment
applied to each visit. Many insurance companies are covering this expense.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (541) 485-1131 or send an email to [email protected].
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
